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Overview
At ASAP KPO, we provide high quality, value added
contact center services and Business Process Outsourcing
(KPO) services to Fortune 500 companies. Our contact
centers in Bangalore, India offer English language
support environment. We also provide Spanish language
solutions through our Tijuana, Mexico contact center
facility.
We offer the satisfaction that comes from working with a
technologically sound business partner. We are committed
to continually investing in our people, processes,
infrastructure and facilities. Our objective is to
provide our clients with the highest levels of
performance. We are committed to building scalable and
repeatable business solutions that ensure our customer’s
success.
Services
With ASAP, clients can access a full range of Business
Process Outsourcing services — from assessments that
help executives determine how KPO can generate value in
their organization to full outsourcing that brings the
optimal convergence of highest business performance and
lowest operating costs. Our services include:
Strategy Services
KPO Executive Briefing — Educates executives on the
business benefit of KPO and uncovers how to
strategically apply KPO at a particular client
organization
Enterprise Assessment — Helps companies create a roadmap
to implement KPO, including establishing a target
organizational model, candidate processes, and business
case
KPO Services
Extension of Operations — Keeping their existing
technology infrastructure, clients can leverage ASAP's
offshore resources as an extension of current operations
Custom Solution Sets
ASAP offers clients customized platforms, processes, and
resources specially designed for select functions:
Claims Processing
Annuity Processing
Utilization Management
Collections and Recovery
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